The second-hand marketplace Users Share Frustration About Sizing Modifications

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

The popular resale platform has altered its size classifications for women's and children's clothes without notifying all shoppers about the modification.

Social Media Reaction

Countless users and merchants are posting online stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.

Vinted explained the updated approach better aligns with similar services.

It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.

Size Classification Updates

Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.

Shopper Experiences

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she said.

Manual Updates

Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.

Service Background

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: previously, the service retracted a modification to its shipping options due to shopper criticism.

Elizabeth Andrews
Elizabeth Andrews

Award-winning graphic designer and creative director with over 15 years of experience in the UK design industry, passionate about innovation and mentoring emerging talent.